![]() Restart Windows to see if it's a temporary issue and resolves itself with a reboot. One of the main causes for this issue is a corrupt system file preventing the operating system from loading, resulting in a black or blank screen. If the computer boots up, but the screen goes black or blank after logging in, there may be an issue with the operating system.Īn indication of the operating system not loading properly and being at fault is if you can see the mouse cursor on the screen and nothing else. Review the following page if the laptop does not turn on or boot up. If the laptop starts up, but nothing is displayed on the screen, continue with the troubleshooting steps below. Press the power button to see if the laptop turns on and displays anything on the screen. ![]()
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